Customer starts at your shop
The rental begins on the MC iPad.
The customer can begin the rental process at the collision center without leaving the repair location.
How it works
A complete rental experience built into your collision center.
MC Car Rentals brings the rental workflow and vehicles to your location so the customer can move from repair drop-off to a rental vehicle without making a separate rental-counter stop.
MC Car Rentals kioskRental access right at the collision center.
The customer journey
From repair drop-off to rental vehicle release.
The process is intentionally guided. The customer completes the digital intake on the MC iPad, shop staff handles a short handoff, and the rental moves through documentation, agreement and release.
Vehicle selection
Available vehicles are presented right at the shop.
The customer and shop can see the vehicles currently available for the rental, including the actual MC fleet assigned to the location.
Digital customer intake
Customer and driver information is captured digitally.
The customer completes a structured intake experience at the shop, including the information needed to move the rental forward.
The shop handoff
Simple for your staff.
The collision center is not being asked to become a rental company. The workflow is designed so your staff has a clear, limited handoff while MC supports the rental operation.
Introduce the rental option
Direct the customer to the MC iPad
Complete the short staff handoff
Hand over the approved vehicle keys
Your team stays focused on repairs.The rental workflow stays organized while the customer remains at your location.
Vehicle documentation
The vehicle is documented before release.
Required vehicle photos and inspection information are captured so the checkout process is documented before the keys are released.
Agreement & signature
The rental agreement is reviewed and signed digitally.
The customer reviews the rental agreement and completes the digital signing process as part of the same guided workflow.
Final release
Staff gets one last checkpoint before handing over the keys.
A final release review confirms the customer, vehicle, inspection and signed agreement before the rental becomes active.
Rental active
The customer gets moving.
Once the release is confirmed, the rental becomes active and the approved vehicle can be handed over to the customer.
Why the model matters
The rental stays connected to the repair relationship.
MC matches the carrier-approved daily rental amount.
For insurance-paid rentals, the daily rental rate stays aligned with the carrier-approved amount so there is no rental-rate difference for the shop or customer to cover.
Other rental responsibilities, if any, remain subject to coverage and the rental agreement.Fleet activity can create additional opportunity for the shop.
MC vehicles positioned at participating locations can create opportunities for routine maintenance, service and qualifying repairs, including eligible collision work when an MC rental vehicle is damaged.
Service and repair assignments remain subject to program terms and applicable approvals.A better rental experience starts at your shop